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Installation & technical services

From quote to handover, an assignment passes through several hands. When something changes, preparation staff and technicians need to continue with the same agreements and materials.

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Technician working on the wiring of an electrical control cabinet.

Project 18Assignment

A new agreement. An old work order.

The assignment changed after approval. Preparation staff and technicians still work from the earlier version of the same assignment.

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Project 18Materials

The part arrives tomorrow.

The technician is scheduled for this assignment today. Purchasing knows an essential part will arrive later; scheduling still assumes today.

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Project 18Additional work

The extra work is already done.

An extra connection was made during the work. Approval is only in a message, separate from the hours and materials on the work order.

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Project 18Handover

Handed over. Still incomplete.

Photos, hours and instructions for this assignment are in different places. The project file and final costing require another search.

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